Legal
Privacy Policy
How Auckland Window Cleaning handles the information you send us.
1. What We Collect
Auckland Window Cleaning collects the information you enter into our quote form: your name, phone number, email address, property address and job description. We also record which page the enquiry was sent from.
We do not collect payment card details through this website.
2. Why We Collect It
We use your details to prepare a quote, arrange the work, contact you about the job, and invoice you afterwards.
We may contact you about a follow up clean if you have used our service before. You can ask us to stop at any time.
3. Who Sees It
Your information is seen by our own team and by the service providers that host our website and store our enquiry records on our behalf.
We do not sell your information and we do not share it with third parties for marketing.
We may disclose information where we are required to by New Zealand law.
4. How Long We Keep It
Enquiry records are kept while they are useful for quoting and servicing your property, and for as long as required for tax and accounting purposes. After that they are deleted.
5. Security
Enquiries are transmitted over an encrypted connection and stored in an access controlled database. No system is completely secure, but we take reasonable steps to protect your information.
6. Your Rights
Under the Privacy Act 2020 you can ask what personal information we hold about you, ask us to correct it, and ask us to delete it where we are not required to keep it.
Send those requests to info@aucklandwindowcleaning.co.nz and we will respond within 20 working days.
7. Cookies
This website uses only the cookies needed for the site to function. We do not use advertising or cross site tracking cookies.
8. Contact
Privacy questions can be sent to info@aucklandwindowcleaning.co.nz or phoned through on 09 870 8905.
